The absolute WORST customer service!!! Ordered The Open Box M this in January and paid for it – was told it would be sent “the next day” – after many texts and emails that were ignored I find myself sitting here in April with no order received. Finally gave up and have had to file a claim with my credit card company to cancel. Extremely disappointed with this Open Box company – don’t waste your valuable time with them! Would give them zero stars if site would allow.