I ordered the daytripper package back in december and it was about 2 weeks before they shipped…I finally got the package but it was missing a crossbar…so I emailed them, and it was several days with no reply so I emailed them again. they eventially replied saying they will get that part right off to me, that was over a week ago. I have followed up with them through email several times with no reply.
THey seriously need to improve their customer service
THe product itself is awesome, they just need to have faster response times. Maybe they do not have enough help.
so having the same issues others have had here.
Kevin Evans
United States
February 2, 2021
Daytripper
I ordered a day tripper and it arrive about 2 weeks after my order but the t-bolt is missing. Reading all this reviews makes me wonder if I made the right decisions purchasing this.